Some of Our Clients Testimonials i.e. NHS, Hospitals, Local Authorities, Solicitors, Charities, Schools, Councils, Social Services etc
Dear Sir, I don't know how to say thank you. I desperately needed the translations of my certificates and you delivered it before the deadline without any extra cost. All I can say is, THANK YOU VERY MUCH FOR PROVIDING A HIGH QUALITY TRANSLATION AT A CHEAP PRICE.
Regards,
Zakeri
04-03-2009
Hi Emal,
Thank you for forwarding a copy of the letters, I must say I am impressed with the way you handle your business as it shows commitment towards us as your customers. I am glad I made the choice to use your company as our service providers.
I look forward to talking to you soon
Regards,D Kelly, Birmingham & Solihull Mental Health Foundation Trust
Hi There,
Could you confirm which Interpreter attended an appointment at our offices in Birmingham Yardley yesterday at around 2pm to see one of our clients who is hindu but speaks Gujurati?
I must say he was extremely professional and I was extremely happy with the service he offered!
Stephanie - WorkD- Birmingham - 23/04/2009
Hi Sohaela,
The Arabic oral may need to be redone on Monday 11th afternoon – I WILL CONFIRM THIS LATER TODAY
Everything has gone really well so far – we’re very impressed with your people.
Sandra Wilcox Examinations Secretary
A.B & Enterprise College
It is a pleasure for me to write that I received an outstanding service from Absolute!
I am not the best with computers, but I was guided step by step and received my documents unbelievably fast!
I needed documents for court very last minute and many of the other companies I tried were much more expensive and could not guarantee it would be ready in time.
The documents I held were very poor copies and I was amazed at the accuracy of the translation considering the quality of the oridginals I provided.
All I can say is many many thanks.
Susie Sangtabi
Southend on Sea Borough Council - 22-01-2009
Dear Emal Haidari
Hi please note feedback for Mr Sardar Hussein Kurdish Interpreter who attended the arranged interview today. Mr Sardar arrived in early allowing plenty of time to be prepared before the interview commenced.
He conducted himself very professionally and was very knowledgeable of tape recorded interviewing under PACE.
He appeared to interpret everything word for word.
I would definitely use him again.
Thanks Hayley, 22/01/2009
Plus One Fostering - UK - 18-12-2008
Emal, I have raised the cheque for the translation for the childrens brochure, once again thank you for such an efficient service.
I'm sure we will be using your services again in the near future, and wish you and all your staff a merry christmas and a happy new year.
Regards,
Nicki
Dear Sirs, (Cost effective same day translation - London- Birmingham 03-03-09)
I would like to say that your company, especially yourself, were very polite, informative, efficient and helpful. As you know, we required these documents promptly, to which you gladly responded. We were then informed they would be needed even sooner than expected, when you expedited matters and more than met the deadline.
We will certainly use your company in the future
Thank you again,
Steph Allcock, Team Secretary, SW-Birmingham
Dear Sirs, I was really impressed at the speed in which you got back to me and the quick turnaround time especially as one of the jobs was very short notice!!
The standard of the work that came back was excellent and I will certainly be using you again!.
Jill Ibberson, Top Banana
Servol Community- UK
I have been very happy with the services provided by yourselves. The interpreter has been professional and courteous at all times. We look forward to continue working with your organisation in the near future.
Jackie Williams. 05-09-2008
Social Services Team- Birmingham
Wow Emal!---- 14/12/2008 --
No one can beat you when it comes to prompt & quality delivery. this is amazing. I could not believe it, infact I had to double check the reference.
Thanks for your great service. Once again, the delivery has been really prompt and quality of service very high.
Well Done!
Thanks.
M Yousafzai, Adults and Communities Directorate
W.L Birmingham - 28-01-2009
Hello Emal, 22-01-2009
We are very pleased with the Interpreter you sent to us on Monday, good understanding of the Language and very clear and precise with lots of gesturing and nodding of understanding what was being communicated.
One of my Team Suki Moore my Lead Consultant will be contacting you with reference to using your facilities again.
Best Regards,
R Reynolds
Performance Manager
W L. Birmingham
Children Services
Hi Emal, I have been asked to express the thanks of Faye and Colette (social workers), who yesterday worked with your interpreter who assisted in gaining the wishes and views of a child from the Congo.
The interpreter provided excellent interpreting services to both child and professionals, and portrayed the needs of the child in a child focused manner.
Thank you for your quick response to our request, and we look forward to working with you in the future.
Regards,
Children Services
SENIOR ADMINISTRATOR- CWC SERVICES
Birmingham City Council Interpreting Service
Dear Mr. Haidari
We have received a positive feedback for one of your interpreters, I thought it would be a good idea to share it with you and the interpreter.
Well done, and thanks for your robust, accurate and speedy service.
Regards
Muhammad Imran Yousafzai
Birmingham City Council
Adults and Communities Directorate
Interpreting & Counselling Service
Birmingham City Council Interpreting Service - 08-September 2008
Re: Absolute Interpreting and Translations Ltd
I am pleased to write this testimonial regarding Absolute Interpreting & Translations Ltd. Absolute has been providing an excellent service to our organisation.
Following are the key areas which we believe gives the Company an edge over others.
Quality of Service
Translation of Documents
The rates are reasonable and quality of translations very good. Completion of projects is swift and very timely.
Quality of Interpreters
We have received feedback from our social workers that the quality of interpretation provided by interpreters is first-class. The interpreters used are formally trained and experienced
Process of Bookings
Bookings are taken using several methods via telephone, email and fax. The service over the telephone is exceptionally well. Service is generally very polite, helpful and has a proactive approach. Details of requests are taken down with precision and double checked.
Languages Covered
Ibelieve the Company has a huge number of interpreters for nearly all languages on its database. Absolute has never let us down on any language we have requested.
Communication and Short Notice Requests
As soon as a request is put forward to this company within no time you will receive a confirmation. We believe that this Company cannot be beaten when it comes to booking on short notices. Since we require interpreters on very short notices (within hours) for Safeguarding of Adults and Child Protection Matters we can only work with a Company who can provide interpreters on very short notices. The service is truly
robust. No other company in Birmingham that we have used so far can confirm their appointments as they do.
Translation of Documents
The rates and quality of translations provided is praise worthy. The turn around of projects is swift and very timely.
Overall the relationship between Absolute and our entire team has been very pleasant and productive. We would fully recommend using their services in order to appreciate the high standard and quality of service.
Mr. Ellahi
Team Manager
Dudley and Walsall Mental Health Partnership NHS Trust
10-September 2008
We have been using the services of Absolute at Langdale Ward for sometime and have always found them to be most reliable. Often we need the services of an interpreter at short notice i.e. a couple of hours and this has never been a problem with Absolute as with some other agencies.
Booking staff is very simple and straight forward and we always get a phone call on the same day as booking to confirm that an interpreter has been booked.
All the interpreters are very well trained, punctual, smart, polite and have a good rapport with our clients on the Ward.
We are happy to continue to use the services of Absolute Interpreting and Translations Ltd and have no hesitations in recommending them.
C Beasley
Ward Manager
Communications and Transltions Service
Absolute Interpreting & Translations Ltd has provided us with an Interpreting and Translation service since the company began. We at CaTS are very pleased with the service they provide to us. They offer an all round excellent service but in particularly the translating of documents, here is a breakdown of the service that CaTS receives when an interpreter is required or documents need to be translated:
Customer Service: We receive an excellent standard of customer service when dealing with Absolute Interpreting and Translation Ltd. They deal with our requests accurately and in a timely manor so I can rest assured the job will be carried out efficiently. The staff there are very friendly, polite and always happy to help.
Translation of Documents
:I believe Absolute to be the cheapest translation company within the West Midlands. They have excellent turn around times, in some cases they have provided me with completed documents on the same day; they clearly respect a need for urgency. All the work carried out is accurate that’s why I know I can trust Absolute Interpreting and Translations Ltd to do the job.I am more than satisfied with the Standard of service they offer, and I will continue to use and recommend there service in the future.
Matt Garrington
PROJECT OFFICER- CaTS
Birmingham Tribunals
As a company who often books interpreters over a wide range of languages we are pleased to say that Absolute has
been the most reliable interpreting company we have used to date.
We have had no need so far to call on Absolute for translating documents, as all of our
work is face-to-face.
The interpreters at Absolute are well organised, have impeccable time keeping and
are well qualified to work with our clients.
Some of the company’s strengths I feel are:
- If I have a query on a booking, Emal seems to have put in place a clear audit trail of all stages of booking, and can answer my queries immediately.
- I always have confirmation on the same day of booking, which is vital for me to send out appointment letters
- Invoices are always clear and sent in a timely manner, which is an advantage for our company, having had problems with competitors in the past
- As the company has grown, Emal always seems willing to take a front line approach, and I think this is vital for the relationship between buyer and supplier.
- There is always an opportunity to speak with the directors personally.
- Staff are well-trained and confident, and willing to answer any of my queries
offering the best solutions at all times.
I have no hesitation in recommending this company.
B-Gould,
Casework and Finance Officer
Clark B Solicitors
We thank you fro the excellent service that was provided to our client. We would not hesitate to contact you in the future should the need arise.
Yours Sincerley,
Clark B Solicitors
Child Care Bureaue- Social Services
Amir, your Farsi and Pushto Interpreter is excellent; he is always on time and most importantly, he has built up a good raport with the young person.
Your interpreters are professionals and they communicate effectively. I have absolutely no complaint at all.
Yours sincerley, Les Griffths
BTU
Just keep up the good work Emal!
It is very encouraging that we get to speak to you directly all the time-
We value your professionalism and are very happy with the services so far- excellent record keeping and you always get back to us on day of booking. This is imperative in our line of work and you haven't let us down.
B. Gould
Some of our Satisfied Private Customers
"I pleased to leave my feedback on your translation service. I needed an urgent certified translations of my documents and certificates for my solicitor and your translation service did exceed my expecations".
Mr. M. Khan, Handsworth, Birmingham. 20/07/08
Hi Absolute, I would like to thank you for the speedy service, the translation was perfect and cheap I must say.Jaraldo Berhan, Solihull.03/08/2008
Hello Mr. Haidari, I would like to thank you for the effecient service you provided today. I honestly was panicking where to find a last minute translation service in Coventry until I spoke to you. I would certainly come back to you if i need any more translations.Agnieszka Borowska. Coventry, 25/09/08
We offer free no obligation Quote & advice. Call us now on
+44 (0)121 356 3229 from the UK
+1-(213)-536-4766 or email us at enquiries@absolute-interpreting.co.uk



