I have found Absolute Interpreting and Translations very good to work with. The system for booking is quick and efficient and they always send confirmation of bookings. The quality, in my experience, of interpreters is high and their time keeping generally excellent. There is also a feedback form for each interpreter which allows one to write comments. They have also found interpreters at very short notice Excellent Service. 2018
I am writing to commend one of your interpreters - Ms Ding. The local authority have used her services with a Chinese family over the past one year. During this period, amongst other tasks, she helped to do the translation for a 12-week parent training programme with the parents.
Thank you ever so much for the translation of presentations last week it all went really well and the interpreter was absolutely brilliant! Serena Jenner Environmental Services
I would just like to let you know that the interpreter we had for two sessions today, a Turkish interpreter, was very good. Both myself and the doctor concerned found him to be very professional and excellent with the clients. I would be grateful if you could pass this message on this to him. I would like to thank you and Sohaela for locating him given all of the recent difficulties with the first client. We will be sending a booking form for another appointment and we will be requesting the same interpreter.
I just wanted to provide feedback as an Italian Interpreter was arranged for me yesterday. The lady was Elizabeth Ciro. I wanted to pass on that she was excellent. She is also a social worker, and I feel that this helped during the assessment. Regards, Sally Turton ,Social Worker
Everything looks fine, so you can post the hard copies. I will have more translation jobs over the next few months and will be more than happy to use your service again as you are professional and more than oblidging.
Hi Emal,Thank you for forwarding a copy of the letters, I must say I am impressed with the way you handle your business as it shows commitment towards us as your customers. I am glad I made the choice to use your company as our service providers. I look forward to talking to you soon
Hi There, Could you confirm which Interpreter attended an appointment at our offices in Birmingham Yardley yesterday at around 2pm to see one of our clients who is hindu but speaks Gujurati? I must say he was extremely professional and I was extremely happy with the service he offered!
The Arabic oral may need to be redone on Monday 11th afternoon – I WILL CONFIRM THIS LATER TODAY Everything has gone really well so far – we’re very impressed with your people. Sandra Wilcox Examinations Secretary A.B & Enterprise College
Hi please note feedback for Mr Sardar Hussein Kurdish Interpreter who attended the arranged interview today. Mr Sardar arrived in early allowing plenty of time to be prepared before the interview commenced. He conducted himself very professionally and was very knowledgeable of tape recorded interviewing under PACE. He appeared to interpret everything word for word. I would definitely use him again.
Emal, I have raised the cheque for the translation for the childrens brochure, once again thank you for such an efficient service. I'm sure we will be using your services again in the near future, and wish you and all your staff a merry christmas and a happy new year.
I would like to say that your company, especially yourself, were very polite, informative, efficient and helpful. As you know, we required these documents promptly, to which you gladly responded. We were then informed they would be needed even sooner than expected, when you expedited matters and more than met the deadline. We will certainly use your company in the future Thank you again,
Dear Sirs, I was really impressed at the speed in which you got back to me and the quick turnaround time especially as one of the jobs was very short notice!! The standard of the work that came back was excellent and I will certainly be using you again!. Jill Ibberson, Top Banana
I have been very happy with the services provided by yourselves. The interpreter has been professional and courteous at all times. We look forward to continue working with your organisation in the near future.
No one can beat you when it comes to prompt & quality delivery. this is amazing. I could not believe it, infact I had to double check the reference. Thanks for your great service. Once again, the delivery has been really prompt and quality of service very high. Well Done!
We are very pleased with the Interpreter you sent to us on Monday, good understanding of the Language and very clear and precise with lots of gesturing and nodding of understanding what was being communicated. One of my Team Suki Moore my Lead Consultant will be contacting you with reference to using your facilities again. Best Regards,
Hi Emal, I have been asked to express the thanks of Faye and Colette (social workers), who yesterday worked with your interpreter who assisted in gaining the wishes and views of a child from the Congo. The interpreter provided excellent interpreting services to both child and professionals, and portrayed the needs of the child in a child focused manner. Thank you for your quick response to our request, and we look forward to working with you in the future. Regards, Children Services SENIOR ADMINISTRATOR- CWC SERVICES
We have received a positive feedback for one of your interpreters, I thought it would be a good idea to share it with you and the interpreter. Well done, and thanks for your robust, accurate and speedy service.
We have been using the services of Absolute at Langdale Ward for sometime and have always found them to be most reliable. Often we need the services of an interpreter at short notice i.e. a couple of hours and this has never been a problem with Absolute as with some other agencies. Booking staff is very simple and straight forward and we always get a phone call on the same day as booking to confirm that an interpreter has been booked. All the interpreters are very well trained, punctual, smart, polite and have a good rapport with our clients on the Ward. We are happy to continue to use the services of Absolute Interpreting and Translations Ltd and have no hesitations in recommending them.
Absolute Interpreting & Translations Ltd has provided us with an Interpreting and Translation service since the company began. We at CaTS are very pleased with the service they provide to us. They offer an all round excellent service but in particularly the translating of documents, here is a breakdown of the service that CaTS receives when an interpreter is required or documents need to be translated:
I believe Absolute to be the cheapest translation company within the West Midlands. They have excellent turn around times, in some cases they have provided me with completed documents on the same day; they clearly respect a need for urgency. All the work carried out is accurate that’s why I know I can trust Absolute Interpreting and Translations Ltd to do the job. I am more than satisfied with the Standard of service they offer, and I will continue to use and recommend there service in the future.
As a company who often books interpreters over a wide range of languages we are pleased to say that Absolute has been the most reliable interpreting company we have used to date. We have had no need so far to call on Absolute for translating documents, as all of our work is face-to-face. The interpreters at Absolute are well organised, have impeccable time keeping and are well qualified to work with our clients.
We thank you fro the excellent service that was provided to our client. We would not hesitate to contact you in the future should the need arise. Yours Sincerley,
Amir, your Farsi and Pushto Interpreter is excellent; he is always on time and most importantly, he has built up a good raport with the young person. Your interpreters are professionals and they communicate effectively. I have absolutely no complaint at all. Yours sincerley,
Just keep up the good work Emal! It is very encouraging that we get to speak to you directly all the time- We value your professionalism and are very happy with the services so far- excellent record keeping and you always get back to us on day of booking. This is imperative in our line of work and you haven't let us down.
"I pleased to leave my feedback on your translation service. I needed an urgent certified translations of my documents and certificates for my solicitor and your translation service did exceed my expecations".
Hi Absolute, I would like to thank you for the speedy service, the translation was perfect and cheap I must say.Jaraldo Berhan, Solihull.
Thanks, Emal – fantastic translation service! Ninestiles, An Academy
Hi Absolute Team,
I wanted to write to ask you to formally pass on my thanks to one of your Kurdish interpreters – Mr SM – who has been fantastic in the work he has done with myself and one of my clients. This particular client of mine speaks a dialect of Kurdish (Kurmaji) which only SM and, I believe, one other of your interpreters are able to interpret. SM managed to work very hard in interpreting some often difficult and complex ideas which I was trying to discuss. In addition to this the client we worked with was not as well educated as most and SM worked hard to manage to communicate well with her. She often fed back that she found she could understand him well. SM was very reliable in his attendance at the appointments we booked which were often weekly so this was a significant piece of work which he carried out.
Please pass on my thanks to SM for his hard work.
Kind regards
Dr Richard Burton
Birmingham and Solihull Health NHS Foundation Trust